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Talking with Patients about Their Health Care
Part of building a good relationship with your patients is communicating in a fashion that enables them not only to understand what you say but also to make wise decisions about their health and health care.
Clear Communication
Principles for Written Communication with Consumers
Alliance guidelines with recommendations for health providers, employers and other groups when creating consumer-oriented materials.
Readability Toolkit
Website with tools to help create consent forms for people participating in medical studies that also includes resources for a variety of health communications, such as alternative wording suggestions and an editing checklist.
Plain Talk
Website with Washington State agency guidelines for simple, clear, concise, and visually easy to read language when communicating with citizens and businesses.
Plain Language
Website with federal government guidelines for Plain Language (also called Plain English) for creating communications for an audience so that they can understand the first time they read or hear it.
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Talking with Patients
Health Literacy Kit
Website offering instructional video and manual for improving communications with patients.
Prevalence Calculator
Calculator that estimates the percentage of patients who may have limited health literacy in a given practice.
The Newest Vital Sign
Three-minute test administered in a clinical setting that identifies patients at risk for low health literacy in just three minutes. Available in both English and Spanish.
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Training Resources
Health Literacy Improvement
Links to federal government tools, resources and research for improving health literacy for use by organizations, professionals, policymakers, communities, individuals, and families.
Information Rx Tool Kit
Outline for a campaign to promote "prescriptions" for consumer-friendly health information available on the MedlinePlus website. Includes free materials such as prescription pads featuring a list of health conditions and the MedlinePlus Web address.
Teaching & Training Materials
Training guides, course outlines, and materials on several health topics, including chronic disease management, health care system access and navigation and disease prevention and screening.
Picture Stories for Health Literacy Education
A series of illustrations and teaching guides targeting those learning English as a second language. Topics include access to health care, medication use, stress and depression.
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